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Meet your new challenges !

Performance at your service

  • A new generation web agency, listed by Forrester amongst the 12 top European agencies, with a dual consulting and technologies positioning.
  • A complete service offering for big digital marketing and digital company transformation projects.
  • A Business & DecisionGroup division
  • 340 experts, international presence, a standard delivery model, a service center-based organization, both near shore and off shore platforms.
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Today's challenges are both creative and technological

  • "Experience" whether it be that of customers, employees, partners or distributors, is at the heart of all current considerations. 
  • Projects have an international dimension and economies of scale are systematically sought.
  • To build a brand, convert prospects into customers, integrate cross- and multi-channel dimensions into e-commerce strategies, standardize presence on mobile channels, enhance loyalty, organize dialog, customer knowledge, co-creation, master the social web and one’s reputation, strengthen the company’s ties with its employees, partners and distributors, manage systems and measure their performance...

Equations require increasingly complex solutions, whilst information systems face growing demand. By combining technology with consulting services, Interakting provides know-how adapted to new challenges.

 

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 Interakting has significant resources to work on your most ambitious international projects.

Offers

Offers

Offers
Business Applications
Multichannel E-commerce
Portal
Digital marketing
Social business
Analytics
Multi platform web sites
Industrialization of mobility
Apps
Green data center
Rich media
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eZ way 2 Magento



Interakting builds a gateway between two web leaders: eZ Publish and Magento

 

Interakting, Business & Decision Group’s web agency, a Gold eZ Systems Integration partner, launches its "eZ Way 2 Magento" offering a connector that interfaces eZ Publish and Magento®

 



Interakting, Business & Decision Group’s web agency, a Gold eZ Systems Integration partner, launches its "eZ Way 2 Magento" offering a connector that interfaces eZ Publish and Magento®, combining a powerful Content Management System (CMS) with a leading e-commerce engine.

 

Interakting, a recognized player on the e-commerce and content management markets, has created the first eZ Publish/Magento® connector, validated by the eZ Systems company, creator and vendor of the eZ Publish Web Open Source content management platform.



"eZ Way 2 Magento" is a major eZ Publish solution development thanks to which the Magento® solution can be managed in an entirely transparent manner, while its e-commerce strengths are combined with eZ Publish's editorial and online store publication features.
The "eZ Way 2 Magento" connector is available on eZ Systems' eZ Market, which provides the market with certified plug-ins to enhance eZ Publish's platform features.



"Today, all brand sites are reviewing their strategy in order to optimize their e-commerce setup. The access to end customers has become essential to building new sales and marketing strategies. "Retailtainment" is still for most an important differentiating factor, so using a powerful content management tool has become a must," highlights Alain Werdenschlag, Interakting agency Director.



In view of the market's failure to fully meet this dual challenge, Interakting decided to combine eZ Publish Enterprise with Magento®. The connector combines a powerful content management engine with a very versatile e-commerce engine. The eZ Publish/Magento® connector aims at integrating all the necessary features for Magento®'s e-commerce to work in eZ Publish. Websites managed with eZ Publish will have e-commerce tools in their CMS to help to help drive sales and retailtainment. User navigation is transparent and smooth: browsing within eZ Publish without changing of domain, accessing to both systems is fully simultaneous and two-way. The products catalog, the product data sheets, the shopping cart, the integration of various payment methods such as Paypal and all other e-commerce platform features are directly accessible in eZ Publish.



Christof Zahneissen, eZ Publish Product Manager states: "Integrating content management and shopping creates a unique user experience which is absolutely essential to building customer loyalty and providing successful e-commerce offerings. Convergent physical, digital and mobile multi-channels are at the heart of customer experience development. Interaction with targets is now a constant concern. And this is what eZ Publish is all about."



"Technically speaking, we have chosen a model that allows eZ Publish to manage, in an independent way, Magento output within its templates; this guarantees strong upward compatibility with any future Magento developments," says Raphael Carles, Interakting agency Technical Director.


Across the world, and in various industry sectors, established brands have chosen to trust eZ systems. Its customers include: CNBC, T-Mobile, France Telecom, Orange, BPCE, Clearchannel, Random House, EMI Music, Lagardère Active, Financial Times, Wall Street Journal Asia, UBM, Oslo Stock Exchange, Harvard University and MIT, the United States Navy and the French Ministry of Defense.

 

Departments of Interakting

Departments

Departments
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Illustration Conseil stratégique

Business, marketing, technology, organisation, ROI… We define all your digital strategy.

  • Business model
  • Opportunity study
  • Benchmark and audit
  • Mobile strategy
  • Relationship MarketingPlan
  • Data mining et customer segmentation
  • StrategyPlatform
  • Analysis of technological impacts
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Illustration Conseil opérationnel

Usability, look and feel, technology..
Transforming your vision into an operational system

  • Collecte of business requirement
  • Analysis of the customers journey
  • Use scenarios
  • Functional Design
  • Technical specifications
  • Technical recommendations 
  • Architecture 
  • Design of back office business

The department council operational declines the strategic vision device and brings all its expertise in order to optimizes a functional point of view, look & feel, technological,  both in front office or back office.

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Illustration Analytics

How to measure your strategy’s performance?

How to evaluate your actions’ results?

Which areas should be optimized?

Which levers to pull?

  • The Analytics department defines the Web KPIs, their levers and builds web dashboards for top and business function managers.
  • Drawing upon our business and sector vision, we build recommendation plans to optimize systems and convert visits into benefits.
  • We can also implement web marketing strategies (referencing, traffic generation, links, recommendations).
  • Driving your systems' performance is our main concern.
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Illustration Développement IT

New generation Internet devices require more and more technologies and an increasingly wide functional coverage.
For Interakting, there is rarely one unique solution.

  • Each project requires an in-depth analysis of its technological, marketing, sales and organizational ecosystem which will help identify the best-suited approach.
  • Interakting is a multi-specialist that secures access to numerous solutions in order to provide our clients with the best technological strategy. Every year, we identify pioneer or visionary products that we integrate into our technological offering.
  • Our service centers-based organization, located in Paris but also accessible in near and off shore, develops technical synergies in its constant search for improved performance and productivity.
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Illustration Le studio

Attract attention, arouse interest, involve Internet users ...
We design those digital experiences that are best suited to your strategy

  • The way you interact with your target is a key success factor in any digital initiative. The Interakting Studio designs visual experiences tailored to your marketing and sales strategy.
  • Each project is unique but the studio's aim is always to provide the best user experience.
  • Interakting’s design studio creates innovative interactive solutions: RIA, widget, mobile site, video Player, web TV, etc.
  • We master all visual effects technologies: Flash, Flex, Adobe Air, Silverlight, etc.
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Illustration Hébergement

With our band new Green Datacenter, we host your Internet - Intranet - Extranet sites and Business applications.

We set up complete hosting solutions and provide support all along the operation phase:

  •  Technical architecture audit
  •  Strategic support and hosting infrastructure recommendations
  • Technical recommendations
  • Software, technical, etc. components installation
  • Infrastructure corrective maintenance
  •  Consulting and infrastructure upgrade maintenance tasks

We provide various types of managed services:

  •  Management of applications that are 100% specific to one client (Paas infrastructure services, related services, etc.)
  • Specialized hosting (context specific to one client or Saas)
  • Value-added services (activity recovery plan, archiving, etc.)
  •  Turnkey SaaS (electronic commerce, digital marketing, etc.)
Références

Références

Références
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CANAL+ GROUP


Canal+ Group : Strategic sites


A collaboration of over 7 years on the Group’s strategic sites to increase the audience in an advertising model, generate subscription sales, develop self-care, customer value and CRM.

Interakting builds and develops for the Canal+ Group new generation Internet devices, in a standardized and resources-sharing logic which brings about economies of scale namely for the main sites like: www.canalplus.frwww.canalsat.frthe program schedule,  www.studiocanal.comwww.lesoffrescanal.frthe customer zone, www.studiocanal.comsites dedicated to young people, as well as cuisine TV. These are all heavy load sites that require high-level expertise.

 

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SAMSUNG Electronics France

 

A network of websites


10 years of collaboration on digital and CRM subjects in the BtoC and BtoB areas.

Through a network of general public and distributor websites, including samsungmobile.fr, Interakting has gradually created a path to reach the end-customer, enhanced customer knowledge, enriched the premium services offering, increased direct sales and built CRM strategies as well as marketing campaigns online, the result today: a global cross-product strategy.

Alongside the growing presence of the brand on the Internet, Interakting has developed all of Samsung Electronics France’s distributor extranets and has helped reinforce the brand's Partner Relationship Management programs for all product lines.

 


 

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International Olympic Committee

 

Reference multilingual Internet platform for Olympic sport events


This project falls in line with the IOC’s communication strategy, which aims at promoting sport and Olympic values to young people across the world.

The new website is an integral part of the expanding social Internet, and related web 2.0 technologies, movement.


 

 

 

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BNP PARIBAS

 

Interakting develops the Group’s world intranet and provides a multisite platform for all of the Group’s non-transactional sites. 

 

Over 250,000 employees across the world, including subsidiaries, connect everyday to their portal containing personalized business data and all the latest generation tools.

Echo net is the name of the portal and a success for the Group that has managed deployment over all business areas and subsidiaries whilst achieving major economies of scale.

Echo net, with its high level of customization, is a new generation portal.

Interakting also supports BNPP Group’s communication management by providing a multisite and multilingual platform for all of the Group’s institutional sites.

BNPParibas.com, Atelier BNPP, CARDIF, BNP Paribas Assurances and over 25 country sites are involved.

 

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PARIS TURF

 

A service-dedicated multisite Internet platform for the sport betting market

 

Through the redesign of the Paris Turf and Tiercé Magazine sites, Interakting has built a platform for the launch of a new offering on the online betting games market.

The aim is to rapidly gain significant market share and to win over partners by providing services as well as high value-added business data. Today, the platform also includes the online betting site leturf.fr.


 

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THALES

Customer Online: new generation client extranet for all Thales Group divisions

 

Customer Online is an e-commerce BtotB portal that provides a structure for customer relationship and after-sales processes, anticipates customer needs, provides adapted solutions and a high-quality after-sales service.

The portal develops a virtuous circle, optimizes ROI and encourages convergence of all divisions towards unified processes.

 

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MINISTRY OF NATIONAL EDUCATION 

 

WebEdu, the Ministry’s multisite Internet platform which provides an exhaustive digital communication management tool for the communications office

 

The Ministry's communications office has been trusting Interakting for over 7 years.

Over the years, Interakting has built the "WebEdu" platform which is used to publish all the information associated with politics or the Ministry’s actions.

 

This platform helps manage some ten Internet portals dedicated to the public and to the teaching world, using a standardized resources-sharing approach. The main sites are: education.gouv.fr, etudiant.gouv.fr, enseignementsup-recherche.gouv.fr, edulscol.education.fr.

 

 

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APCE

 

The portal operates as an information agency. Over a million visitors per month to view published studies and use its online services

 

The portal is available in 10 regional versions through the CDC (French State Fund) to encourage initiatives, provide information on measures taken in favor of company creation-transfer and on structures put in place at the regional and national level. Amongst the numerous regions that have a local version of the platform, we find: Ile de France, Nord Pas de Clais, Réunion, Guyane, Champagne Ardenne, Basse Normandie.

 

 

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SIMPLY MARKET

 

Regional e-commerce on a very large scale

 

Interakting has built a regional e-commerce platform to win over new customers through a multichannel approach, using the existing store network as sales and logistics support.

 

A true technological challenge, Interakting has developed and integrated a turnkey e-commerce platform: webmarketing, e-commerce site creation, integration of the logistics system for warehouses and of the route management software, interconnection with the client IS and data flows, hosting of the solution within a highly available architecture.

 

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LOGITECH

 

Logitech Portals Distributors in Europe

 

In order to strengthen its relationship with its distributors, Logitech wanted to set up a multi-country, multi-lingual and EME region distributor portal. Presenting LOGITECH's product guides, marketing actions, product training and news. Construction of a multisite, multi-lingual platform, allowing personalized access.

 

Customer Benefits : An operational BtoB portal, that can be extended worldwide, enabling feeding and multi-criteria search operations on all of Logitech's products, as well as access to marketing tools and to useful Logitech news for distributors.


 

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NATIONAL LIBRARY OF FRANCE

 

New communication setup for the BNF

 

The Bibliothèque Nationale de France wanted to strengthen  communication with its French and foreign visitors. To do so, Interakting created a setup that will be used for the implementation of the bnf.fr site,  multi-lingual (french/ english/ spanish) and multisite software package.

 

Customer Benefits : Centralized sites management, content production that is open and channeled according to contributors' profiles. 

 

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SEPHORA

 

Corporate Sites

 

Within the context of its web communication policy, Sephora wanted corporate sites capable of distributing information on products, brands and store locations across the world.

Sephora wants to properly prepare for the launch of its future e-commerce regional sites by building up its own mailing lists and, in the meantime, driving qualified traffic that it can redirect towards points of sale.

A first batch of sites were launched in 2009 with onlining for the following countries :

 



Czech Republic: www.sephora.cz
Portugal: www.sephora.pt
Spain: www.sephora.es
Italy: www.sephora.it
Poland: www.sephora.pl

 

Partners and Expertises

Partners and Expertises

Partners and Expertises
Interakting built strong partnerships, while remaining responsive to market innovations